Cancellation Policy

We value your time and ours. Please allow at least 48 hours’ notice to reschedule or cancel your appointment.

  • 48+ Hours’ Notice
    ✔ Full refund of booking deposit.

  • Less than 48 Hours
    ✔ Booking deposit retained.
    ✔ Voucher bookings — deposit value deducted from voucher.

  • Late Arrivals
    ✔ Arrivals 15+ minutes late may require rescheduling; deposit retained.

  • No-Shows
    ✔ 100% of booking deposit retained.